Why Does the Public Sector Struggle to Optimize Identity Management?

Digital identities are both commonplace and of great value in today’s digitized world. Consequently, many threat actors exploit vulnerability gaps to access and steal digital identities. Recent reports have found that 84% of corporations have reported an identity-related security breach with 67% of them happening within the past year. To combat the issue, many organizations turn to data segmentation and identity management. When operating within federal and local government agencies, identity management solutions are crucial to prevent compromised public safety. Nevertheless, the public sector struggles with implementing identity management solutions due to the following common challenges:

  • Personnel currently use multiple passwords for different accounts.

  • Multi-factor authentication systems are not always user-friendly.

  • Cloud and remote-based systems can be accessed via personal devices.

  • Agencies are seldom able to lean on 3rd parties to track and monitor digital identities.

 

To support adaptable identity management, solution providers leverage automation and barcode scanning since these provide a seamless way to track user activity within a scalable, intuitive system.

 

Automation’s Role in Efficient Identity Management

 

Depending on your agency’s needs, identity management solutions may vary. However, most successful systems may integrate intelligent automation in the form of:

·         Adaptable handheld computers – Leading technology manufacturers like Zebra use Android for Enterprise since it integrates government-grade data encryption, intuitive two-factor authentication, and recurrent security patches to protect data. Modern handhelds and rugged tablets can also harness intelligent scanning, streamlining barcode scanning and user verification in one device.

·         Printed barcode badges – Eliminate manual data entry and verification with intelligent barcode scanning and printing. Future-forward software can take you a step further by matching user credentials to previously-stipulated access tiers, ensuring teams only access data relevant to them and containing potential breaches to a smaller data segment.   

·         RFID tracking – Lastly, real-time data updates provide teams with maximized visibility of user behavior as data can be tracked and shared immediately. Faster access to changing data also empowers quicker decision-making and fewer errors. Although RFID visibility can seem complex at first to implement, modern systems can be tailored to adapt and grow to your unique space, lowering deployment lead times and costs.

 

As cyberthreats continue to permeate virtually every industry, public sector agencies cannot afford to overlook identity management. Reach out to our automation team to learn how you can optimize your identity management solution while benefiting from our GSA contract for seamless, cost-effective implementation.

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